Dear Valued Client,

We understand that life happens, and sometimes you may need to cancel or reschedule your appointment. As a small business, every appointment time is carefully allocated to ensure the best service for all our clients. To maintain fairness and efficiency, we kindly ask for sufficient notice when making changes to your booking.

• Rescheduling within 48 hours of your appointment: A 10% fee of the service total will be applied. This helps cover preparation costs and ensures we can continue providing top-quality service.
• Cancellations within 48 hours or no-shows: A 50% fee of the service total will be charged. This compensates for the time set aside for your appointment that could have been offered to another client.

We appreciate your understanding and cooperation in respecting our policy. If you have any questions or need assistance, please don’t hesitate to reach out. Thank you for your continued support—we look forward to seeing you at your next appointment!